Most junk removal companies operate the same way they did 20 years ago: a truck, a crew, and a phone number. But in Cleveland, Matthew Mazur and Andy Hawkins are building something different.
The Best Junk Removal started as a local service business, but its founders have bigger ambitions. They’re working toward what they describe as an “Uber-style” platform for hauling services—one that would let customers book trusted professionals instantly while creating economic opportunities for local operators across the country.
Blue-Collar Work, White-Collar Systems
The company handles the usual spectrum of jobs: garage cleanouts, foreclosure debris, hoarder homes, and construction waste. They’ve built a client base that includes both residential customers and national retail chains like 7-Eleven and Gabe’s. With more than 265 verified five-star Google reviews, the business has become one of the top-rated junk removal providers in the Cleveland area.
But what distinguishes the operation isn’t just the quality of the work. It’s the infrastructure underneath it. The company uses AI-powered quoting systems, advanced local SEO across multiple Northeast Ohio cities, and reputation management tools more commonly found in venture-backed startups than hauling companies.
“We operate like a scalable service brand,” the company notes in its positioning. Uniformed crews, transparent pricing, and fast turnaround times are table stakes. The real differentiation is in how the business thinks about growth and technology.
From Local Service to National Infrastructure
Over the next few years, the founders plan to expand throughout Ohio and into additional regional markets. But the longer-term vision involves building technology that could change how the entire industry operates.
The platform they’re developing would maintain quality control and customer experience standards while connecting customers with vetted operators. It’s an attempt to bring structure and professionalism to a fragmented industry that has historically lacked both.
The company is also focused on environmental impact, emphasizing responsible disposal and recycling practices to reduce landfill waste. For large-scale commercial cleanout projects, that commitment becomes especially relevant.
Building Beyond the Truck
The hauling industry doesn’t typically attract attention for innovation. But as on-demand services have reshaped industries from transportation to food delivery, the model seems increasingly applicable to physical services like junk removal.
Whether The Best Junk Removal can execute on its platform vision remains to be seen. Building marketplace technology is notoriously difficult, and the company will need to balance growth with maintaining the service quality that earned it recognition as a Top Pro on Thumbtack and a strong local reputation.
For now, the focus remains on expanding fleet operations, growing commercial contracts, and refining the digital booking system. But the founders are clear about their ultimate goal: they’re not just trying to remove junk more efficiently. They’re trying to modernize an entire industry that’s long overdue for an upgrade.
In an industry where most competitors are content to own a truck and answer calls, that kind of ambition stands out. Whether it’s achievable is another question—but it’s one worth watching as the company scales its residential and commercial removal services across Ohio and beyond.
